Honest, caring and knowledgeable
I've had Bill repair two high end Taylor 6 acoustics, one for a minor crack, new frets, etc. -- normal stuff, and one which had major damage after a drop - body broken in 5 places. He treated both with same care, and the broken body looks and sounds better than I ever hoped it would again. Priced very fairly, too. You'll wait, as he does it all himself and he is not to be rushed, but he is worth it.
Right on key!
Positively the best piano tuner I have ever used! His work was great! He is in high demand so it may take awhile to get on his schedule but definately worth the wait. He lets you know all the work that needs to be done and helps you prioritize which should be done first if you can't afford for all to be done at once. Very polite and professional.