Very easy to deal with. Fast service. Everything was in order ahead of time .
These guys are the best
I always have an amazing experience when I take my car to Al Packer Ford. All of the men there are so friendly. Stephen Thomas helped me this time a round and finished the work on my car so quickly; I was in and out! 10/10 would recommend!
This is in response to an email I received from Edgardo Pena. Edgardo helped make my experience go smoothly. I have been a customer of Al Packer Ford/Lincoln Since the fall of 2010, when I purchased my 2007 Lincoln MKX. I feel like the sales staff and the service department staff are family. Shorty (in the service department) is very honest and friendly, as well as very personable. He is always very honest and will never steer me wrong. He also told me about leasing a car and his experiences with it, when and how to go about doing it. The ladies at the payment counter are as sweet as pie. We've all developed a rap pore with each other. Anthony always greets with a smile. ...
Ashley Moore took excellent care of me, from the time I dropped my vehicle off. He gave me an estimate for the work to be done, and it actually came in lower, so I was very happy. He also arranged for me to be dropped off at home and picked up back when my vehicle was ready. I was very happy with the service provided and the work done on my vehicle.
Got a call from Vince this morning regarding my inquiry for a manuel Jeep Wrangler. Vince worked with me to help me stay at my price point and got me into a new vehicle instead of a used one.