Awesome Service Writer
I have been going to Steve Thomas, at Al Packer Ford for over 10 years. He always greets me with a smile. Even though he takes care of probably 100s of people a week, and I only come in a few times a year, he always remembers me. He makes sure I am aware of not just what I am asking to be done, but what I might need in the near future. Thanks Steve for being you!
service was great except the detailing dept did not do as well as expected .
Great and easy car purchase
Wonderful experiences with Michael Ferretti and Al Packer Ford in Royal Palm Beach. Michael sold me exactly the car I wanted and explained everything along the way. We will take our kids to buy from Michael when the time is right.
Great experience. Best I had buying a car. Louis was terrific, he made it easy. .
Service Department Second to None
Re: Mr Joseph Chevres, Service Advisor AL PACKER LINCOLN 2017 Lincoln Continental To say Mr. Chevres is a top of his game would be an understatement. He is knowledgeable in the Lincoln product line and from the minute the car enters the service lane he makes one feel as if you are the only person in the service area who exists. Whether one waits for their vehicle or chooses to withdraw to their home and wait for a call one gets the sense that you will be taken care of to the maximum of Mr. Chevres abilities. He is professional and acts in a professional manner. He is efficient and explains every detail, calls/informs if there is a change in plan and leaves the costumer with a sense the...