Good customer service at this location.
The young lady there was very helpful and knowledgeable when I called for help getting a unit. She did her job well in a timely matter and I had no problems when I went to pick up the truck to move.
The service I received from the beginning of my move in January, storage and then the final move to New Jersey in February was outstanding. The office staff made it very easy to communicate whenever I had a question and Jake and his team were so detailed and went out of their way when they packed up and then when they unloaded and place me in storage. I don't want to move again however if I ever needed to I would not hesitate to have Road Runner do the job again. Awesome!
A delay. I had a delay and it was more than two hours. But Ocala Moving weren't guilty as there was an accident on the road and the movers couldn't actually move.
We used Florida Family Movers because our neighbor told us that they did a great job. they were very professional and careful with our belongings. They were on time and the price was very competitive. From Cindy in the office to Marcos and crew, they took great care of us. We can't say enough good about our moving experience.
I want to congratulate Florida Family Movers. The crew who assisted me on April 23rd was the most professional and helpful movers that I have ever had. They were pleasant, and very efficient. They explained the price and what was included all upfront. The whole moving process was a 5-STARS performance. After calling many other movers, it was very difficult for anyone to give me a price. I had to pull teeth to get a straight answer and find out what was included. Many other movers did'nt even answer the phone and I had to leave a message, which many did not even call back. As a single senior women, I am always afraid that I will be taken advantage of, but the price was upfront and was...