The salesman was very knowledgeable and knew exactly what I was looking for when I explained what I needed.
Best Family Vacation, EVER!
We rented two trailers and had them delivered to Ginnie Springs. We rented another site for our RV and had a family vacation with our three grown sons and four grandkids. The two oldest and their families really wanted to camp and were resistant to the trailers but were So glad when a brief cold spell came in and dropped the temps into the 30's. The owners were accessible via cell phone 24/7 and were able to help us with a hot water issue. Everything was perfect from the coolers set up under the awnings to the DVD's for the kids and the clotheslines on the bumpers. Last year we did Disney and spent much more but we all agreed that we enjoyed this family vacation so much more!
Honest and helpful
Steve is the best guy to know when you need advise about an RV problem or upgrade. He takes time with you, and has never adopted a grudging attitude while being asked numerous questions by this newbie. Many times Steve helped me with advice when I didn't even buy anything, always with a smile on his face. A REAL Christian!
Happy in Florida
I would like to thank the staff at Bates Rv you made my purchase worth buying, I just stopped by to have a look and your staff made me feel like family, even when I left the first day with out purchasing I left with a feeling like I was family I was even made aware of and shown that Mr. Bates has his home phone number posted for everyone, me being skeptical tried to call it and to my shock it was answered by Mr. Bates I told him of my disbelief that an owner would post his home number for everyone to call and after talking to him for a few minuets I felt like he really cares about what happens at his dealership. I returned a week later to make my purchase and have been happy with the...
Awesome work! I got my windows tinted, a Bed Liner, a Tonau Cover, and Running Boards on my new Pick Up 2 years ago. Great experience and everything is still like new! Great bunch of guys too. The manager even let me use his truck to grab burgers while mine was getting done.