They stand behind their products and their customer service. Luke, Darrell, Jonathan, and Jeff were awesome. They were here practically all day and not once were they ever unprofessional. I would recommend them to anyone.
Profession, Effective, Caring Service
Bladimir Fray and his colleague did our new furnace installation, including new ducts, a dehumidifier, and a condenser. I was pretty tense about this project because of a recent water problem in the basement. Mr. Fray really put me at ease. He answered all of my questions, kept me up to date on what was underway, and explained the operations of the new equipment very clearly. The team was very professional, and it was clear that they had the expertise and skill for this project. I am very happy with the results. And, their clean up at the end was great! Thanks, Estes!
Affordable & Knowledgeable
Just at the start of summer our AC stopped working. I called a few companies based on their radio ads. Everyone had a $90+ fee and none were available to service the equipment the same day. Hence I waited. Next day I had a technician from one of the big companies visit. He said that the motor was bad and would cost me ~$1200 to repair it. Also given that the units were old, he advised to put in new units. Expected cost of ~$10K. He charged me $90 and left. Then of of my friends recommended me to Imran. He has a $75 inspection fee. However, he mentioned that he will include it in the cost of the repair. He came, inspected the unit, changed the motor, also added freon in both units ......
Fabulous Customer Service
Progressive replaced my entire system a few weeks ago and I was thrilled with the service and professionalism shown by the entire team! From start to finish, the experience was pleasant and I was kept informed about every step. They even provided a portable AC unit to use after my unit completely stopped working until they could install my new unit! Thank you so much!
To the rescue
I'm thankful for Air Design, especially Hernando, who came out on schedule and diagnosed then repaired my a/c yesterday. The service was ordered through 2-10 HBW and it all went extremely well.