Always Satisfied With Products and Services
My two adult children, my husband and I have purchased at least 5 vehicles over many years from Palmer Dodge in Roswell, Ga. We have never been disappointed with the Maintenance/Service, Online and On-Site Sales Persons, Customer Service Reps, or the vehicles. I am totally surprised at the negative reviews, as we have always been treated fairly, with courtesy, respect, and have never had anything to complain about. We purchased a vehicle from Palmer Dodge as recently as July 2017 and are extremely happy with the sale, service and reps. We want to mention how wonderful it was to work with Mike Gebhardt Internet Manager. If we should decide to purchase a vehicle in the future, we will...
From the time we walked into the showroom, till the time we drove away in our new car, the experience we had at United BMW Roswell was nothing short of perfect! Our salesperson, Vinith Victor, was patient, and made me feel absolutely certain that this was the transaction that I was comfortable with. I would recommend United BMW Roswell, and more specifically Vinith, to whoever is in the market to buy a new car.
The way car-buying should be.
Let's face it, buying a new car is stressful and it takes a really long time ... Nalley made this process as painless as possible. I had been in the market from a 2013 Rav4 Limited for quite some time and visited a few different Toyota dealers. I love the car, but I am very money-conscientious and I'm stubborn as all get out. That being said, I'm pretty reasonable - Nalley saw that and ran with it ... I got the car I loved for the price I wanted. Thank you Nalley for not making me spend 5+ hours at your dealer only to walk away empty handed like the other dealers (I told you I'm stubborn!). Also, special thanks to Mark Hunter and his team. If you're in the market for a car - go see Mark. I...
Went above and beyond after initial misstep
My first attempt to complete the purchase of a used car at Audi North Atlanta did not go well. I had negotiated terms via email with the salesperson including the approval management but upon arriving at the dealership it became clear that they were not going to honor the terms of the original agreement. I left frustrated and dissatisfied. The GM at the dealership, Paula McCannon, reached out to me to discuss my poor experience. She promised to make things right and wanted to know what they could do to regain my trust. I decided to give them another opportunity and was very pleased with the result. The transaction went flawlessly and the salesperson went above and beyond. She even...
In this day and age, when you purchase a vehicle from a dealership the curtain has been pulled back and there are very little secrets that a dealer can hide; courtesy of the internet. Working in the automotive industry myself, I am often times a dealer's worst nightmare because I have direct interaction with the Manufacturer and can generally have the information quicker than they do. But I have to say, after purchasing 15 vehicles in the past two decades, this 16th purchase tops them all. From the moment I talked to Drew on the phone, to the second I entered the showroom and was introduced to Greg, the experience was all aces in my book. Hennessy brings the level of professionalism...