shun Walked us through every step before performing anything. Worked late to make sure another day doesn't have to be spent. They were very flexible on the schedule.
Curtis is amazing
I called the company on a Saturday morning after hours. They said they would fit me in. Curtis worked for 2 hours but had to come back on Monday with a new motor. He worked for another 4 hours, realized it was something electrical going on, called a friend and rigged up something so we could hve air till an electrician could come. Thnx Curtis for all your effort and wk. U R amazing!
Thank you Ann and Vic for the terrific service! The Customer Service Manager Ann was so nice and helpful to us. Vic the Technician solved the issue with our air conditioner.
My AC went on the fritz the first week in April, when a mini-heat wave hit Atlanta. Apparently, I wasn't the only one with AC problems; the first 6 companies I called-including the one that repaired it a year ago-were giving me appointment times 5 and 6 days away. Some of them wouldn't even try to set an appointment unless I already had a maintenance contract with them. All Quality gave me a next day appointment, and since my house isn't far from their office,only charged me a $39 local service fee. (Most quotes started at twice that amount.) Mac diagnosed the issue, explained it to me, and while he had to go to the shop to get a part- as well as make a previously scheduled service call-he...