Professional, Reasonable, Clean, and Quick!
THE GOOD - I have a friend in the plumbing business, so I wanted to try them for my next issue... the initial visit required parts. THE BAD - After a week to receive the parts, they scheduled the job, came out, and still had the wrong parts! They went to the local hardware store, decided to do another job while they were out (wha??), then back to my house where they fixed one issue, but couldn't fix the other due to lack of parts. THE UGLY - Two weeks later, the one toilet they fixed started leaking again! I reviewed another plumber positively on this site, but when I called needing help, they said it would be a week before they could get to my house! THE HERO - I understand being...
Had a water heater problem at 7:30. Called at 8:00. Fixed that day!!! I expected next day service, but Bobby said "no problem, I'll be out there." He texted me throughout the process to let me know how all was going as well! Great communication! That's what I appreciate: Bobby let me know how things were going throughout and kept me updated!! Now that's service you can't buy! He even sent a few pictures for me to see the problems! Now that's professionalism!!
An Honest, Reliable Plumber
Mr. Chris was phenomenal. I called the day before, a Friday, with my issue which was my pipes sounding like a cruise ship anytime water was turned on. He walked me through some steps I could take over the phone and was very patient. He did tell me it may not solve the problem, but it was worth a try. He told me if the issue came back I would be more than likely need a new PRV. The problem was solved for a little while. Then a couple of hours later, the sound returned. I called on Saturday around 12:30pm to tell him of my issue. He was here at 4:15pm, fixed my issue, was very knowledgeable of what he was doing, he was super friendly, and he fixed it in no time and for less than another...
Drained tank quickly!!
Thank you for getting the job done quickly. Rooter Plus. Fast service. Great job explaining the issue.
I have used Plumb-Rite twice. The service fees are fair and reasonable. Each time Ray would call in advance that he would be there at a certain time and was always on time.