Not " That" customer
Contacted Shower doors by TJ this November for my shower door, and had a couple of delays with installation. Through it all, the ladies in the office kept me up to to date and tried to work with me. One of the problems came AFTER I paid for my shower, but the manager told me there would not be a problem, that she would work until she got it resolved for me. I was starting to feel like " That customer." the one that complains a lot? She told me that no, repairs were even more important to them than installs, because people had already paid and put their faith in them. That she would work at it, until it was taken care and I was happy. I am VERY happy with the shower, and how they...
Professional, Courteous and Fast
Michael McWilliams came to my home the same day (I live close to Drexler) to diagnose and repair my heavy sagging shower doors. The repair was completed quickly and professionally, which involved installing new hinge gaskets and adjusting the doors. It was explained to me in detail which I very much appreciated since the original installation by another company was less than ideal. I would highly recommend Drexler. I pass by their location regularly and called them because they had good reviews. Now I know why.
Very nice mirrors
I was very happy with the product from this company, they came out on time and installed quickly and professionally. I will be ordering from them again soon! Maybe for my daughter in laws house...
Fantastic Frameless Shower Glass Installation
It has been a refreshing experience working with a company who keeps their promises to provide such great customer service! Each person we've worked with has been kind and personable. The turn around time has been phenomenal throughout the entire process and they did a great job installing the glass. Our shower glass looks great!
I've spent 25+ years in the plumbing industry and retired from it so I've worked with and seen lots of companies come and go. These guys work hard and have done great work for me over the past few years and I recommend them to all my new clients.