Highly Professional and Personable
I brought in a small, retail pressure washer to solicit a quote on pressure hose repairs. They looked over my machine, helped me to disconnect the existing hose (I would NOT have figured it out on my own), and quoted me their best price to replace it with industrial grade hoses. Realizing that industrial grade pressure washing is both overkill and expensive relative to the cost of a new entry-level machine like mine, they proceeded to tell me that I'd be better off going to Walmart for my repairs and they even showed me the exact item I needed on the Walmart Web site. They spent a good 15-25 minutes with me, just to send me to Walmart to resolve my particular problem. It is so...
Great Hometown Business
I have been in Roswell Hardware several times recently for small items and have always found them to be very helpful and accommodating. In fact, I called last week, a few days before Christmas, and thought they wouldn't have time to answer my question and was surprised at the amount of time they spent on the phone with me. Two days ago, we experienced outstanding pizza made on a Big Green Egg purchased at Roswell Hardware, and were told it is THE place to purchase this grill.
I needed to replace an item that I had no idea of it's proper name. I took the old one with me to the Home Depot at Cascade Rd.& was promptly helped by an associate who even gave me further instructions on replacing it correctly. I so appreciate all of the help & have always found this to be the case when I've visited this store.
Better than any big box place...
Morgan's Ace has a customer for life. Like other reviewers, I only use STIHL products at my home and this place does an amazing job of repairing and maintaining them. The number of STIHL products in stock is quite large in comparison to other STIHL dealers I've been too as well. Further, when I've purchased STIHL power equipment there, someone on staff has always ensured I knew how to use it, offered helpful tips, assembled it for me (when applicable) and carried it out to the car for me. Very friendly people, Exemplary customer service, and impressive offering of items for sale you won't find in one of the 'big box' stores. This place is awesome.
they had a great selection of nuts and bolts to fix the mailbox door since it rusted away after being buried in cement for just a few years by the mailbox buildrs,,but were able to fix it till it can be dug out and replaced,,,thanks so much for the help on the repair