Highly Professional and Personable
I brought in a small, retail pressure washer to solicit a quote on pressure hose repairs. They looked over my machine, helped me to disconnect the existing hose (I would NOT have figured it out on my own), and quoted me their best price to replace it with industrial grade hoses. Realizing that industrial grade pressure washing is both overkill and expensive relative to the cost of a new entry-level machine like mine, they proceeded to tell me that I'd be better off going to Walmart for my repairs and they even showed me the exact item I needed on the Walmart Web site. They spent a good 15-25 minutes with me, just to send me to Walmart to resolve my particular problem. It is so...
Love this place!
Walking into Ace reminds me of going to the hardware store with my dad years ago. They have everything - and if they don't, they'll be honest and helpful and tell you where you can probably find what you're looking for. Went to get a key made and left with a cartfull of stuff!
Great Hometown Business
I have been in Roswell Hardware several times recently for small items and have always found them to be very helpful and accommodating. In fact, I called last week, a few days before Christmas, and thought they wouldn't have time to answer my question and was surprised at the amount of time they spent on the phone with me. Two days ago, we experienced outstanding pizza made on a Big Green Egg purchased at Roswell Hardware, and were told it is THE place to purchase this grill.
I Can Do It and They Can Help
I have been a Home Depot customer for many years and the North Fulton store (#131) is by far my favorite. It is very convenient to my home in Duluth and shares a parking lot with Zaxbys so I can grab a good lunch within walking distance before shopping. It is one of the older locations so it's not as pretty as the Suwanee store that is close to my wife's office, but I far prefer its more compact and logical layout. I recently bought a new door for my garage and some Christmas presents for the wife (she honestly does LOVE getting presents from the Depot) and the associate, David, couldn't have been more helpful. He not only helped me pick out a door in Millworks which is his department, but...
I needed to replace an item that I had no idea of it's proper name. I took the old one with me to the Home Depot at Cascade Rd.& was promptly helped by an associate who even gave me further instructions on replacing it correctly. I so appreciate all of the help & have always found this to be the case when I've visited this store.