They went above and beyond to make sure I was happy with the quality of their work and the car looked brand new by the time they finished it. They were very friendly and cooperative and open to every minor detail I needed fixed on my car.
Love this car shop!
As we all know, trust and communication are the two keys to a good auto shop, and this place excels in spades. The owner's name is Michael, and he's been the kindest and most understanding mechanic I've ever met. He's also great at clearly explaining what's going on with your vehicle and what exactly needs to be done and when. The best example of the trust factor came recently when I was having starter issues. This was an off-and-on issue I've been having for a while, where the starter would require multiple cranks before it got going. Because he knew how big of a cost replacing the starter would be, he wanted to try everything he could so that I wouldn't need to pay so much. He...
My only mechanic
I completely agree with the other review. I have been going to these guys for about 10 years. At this point I trust them completely. I used to check around to compare prices and eventually stopped when Brakemaster was consistently the best. Many friends and family have started coming here and have had the same experience. They also never, ever do unnecessary work. Love them!
Mike came to my house in the 30 minute window he said he would be in. The job was done professionally and with courtesy. I found the rate to be about 20% to 30% less than the other two glass replacement companies I got quotes from.
Reliable Svce, Respect & Fairness
I have been there two times in the past several months, and I will now be going there for my tire related needs, period. Dave and Jeremy are both professional, polite, and do what they say. Both times I was there, they went out of there way to be helpful, and provided an extra level of service that is rare. The place is cool and comfortable to relax and wait in if you choose to stay. They follow through on what they say they will do. I had no surprises, except for good ones! They rotated and balanced the tires on my Odyssey for free just because I had put tires on a different car! Who does that nowadays? I was impressed and surprised. They ACT like they value your business, they don't just...