Wow! Excellent Customer Service! Very Friendly!
After a recent recall on a certain higher end brand of dog food and the store I have been loyal to the last several years wouldn't issue me a credit or refund since I threw away my bag (after depositing the 30lbs of dog food into a plastic container), I decided to try a new store. I walked into Pooch N Paws because they carry a top notch food I was looking for and I mentioned what I had been feeding my dogs and that they stopped eating all of the sudden and the rep immediately said, "You know there is a recall on that food." #1 They are informed and up to date on the current recalls. Then when I told this rep that my current store would not refund or give me a credit for the almost 30lbs...
Best of the Best
the people at the WBC in Johns Creek are fabulous...always have great ideas, very helpful, and lots to chose from!
Great place to shop
Great place to shop, will do special orders for you, gives you a discount on large orders! With two large dogs, that comes in handy over time.
Kathy at Petsmart grooming in Suwanee has been grooming our dog Bruno for years. She is SO sweet with him and always does an excellent job. She even made me aware of a "fatty tumor" on his chest which I never would have noticed (the vet checked it out and it is benign...WHEW!). I really appreciate the TLC that she provides to Bruno, not to mention the adorable hairdoos!!