I appreciate the quality job you did steam cleaning our offices. You were courtesy, polite and professional. When I get home the carpet looks great. I have recommended them to all my friends.
Pleasant on phone
Called last last week, was given appointment for Monday. Pleasant on phone. On Monday, carpet cleaner called 45 minutes early to say that equipment wasn't working. Different carpet cleaner came basically on time. Friendly and thorough.
Dont use the rug doctor
The Boise carpet cleaner was very friendly, explained everything, went over the areas twice that were extra soiled. I have light color carpet with a black cat and dog (witch was a puppy last year), all stains came out and looked wonderful. When I would rent a carpet cleaner rental from the Boise carpet store I could get all the stains out but they would come back in 2 weeks. After using Todds pro kleen the stains didn't come (of course we ripped the carpet out 6 weeks latter for hardwood on the main floor where stains were) but they didn't come back. One warning, i used their stain guard on the main floor, about a month latter my dog got sick. I used the same cleaner that I used prior and...
Great to work with. carpets look much better
Initially there was a slight problem since Todd was not working so he could not get here exactly on time. However, once here, he did an excellent job. He listened to me, the carpet cleaning customer, and was willing to follow my suggestions. He was polite, explained the steps he would take to get the carpet cleaned well and listened to my comment about my husband who is an asthamatic and neurologically compromised so that he cannot stand powerful smells. He took all my comments, opened all the windows and doors, switched on the fan, so that there was no issue. A couple of spots that had not come out,he cleaned them out to my satisfaction. The Boise carpet cleaning tech demonstrated...
Experienced and professional service
On time. Quality work. Will never use anyone else. No Chemical smell. Owner operated. Competative pricing.