West Loop Auto Body exceeds expectations again.
West Loop Auto Body exceeds expectations again. Excellent customer service (big nod to Janet who is wonderful).
Two side's to every event it would of interest to hear the business's explanation of the repairs & incidents regarding the preformed repairs . explaining the delay's & additional cost's required . Possible additional labor or additional parts required . These things cause a change in price & time to repair . This company has been in existence for 50 plus years & is highly regarded in the Industry. Its a shame people hide their identity rather than face the party they are accusing , because they may have not gotten their way so they hope to air their opinion without all of the facts presented . Their claims may be accurate , but they need to air a problem that their insurance company would...
Right place for the job!
I found this auto body shop on Google, which said there were all positive reviews. I went in for basic maintenance on my car, got much more than I paid for! They actually pointed out a few things my old mechanic was neglected, prevented some serious work in the long run. These guys are honest and actually very nice to talk to!
This is an excellent shop and honest workers. I came in with my Acura and reported some problems. Sammy said I can drop off my car and he would shop around for parts. I got a call back about 2 hours later and he let me know he learned the Acura had an actual defect in the car. I wasn't the only one with electrical problems. He had spoken to the dealer and arranged for me to drop off my car and they would cover the cost. I went in to pick up my car and asked how much I owe him. He said not to worry just bring it back when I need service. I was really taken away. They was very genuine on him. He spent all that time arranging for the car to be serviced and said it would not be right to ask for...
I love it!
I love this place! We took our car in to have something done that we heard needed to be done and they told us that it wasn`t necessary. What mechanic does that? They`ve earned my business. And their customer service is AWESOME!