Reena, Simon, Juan(RIP)
Great staff, always helpful, amazing bussboys who do an awesome job detailing, every single time. Good waiting snacks like Starbucks coffee, bagels, and warm cookies. Nice to feel apart of the Mazda service family. Thanks Guys!
Great Service!!!! Service with capital S!!
Simple oil change can be a pleasant experience, these guys are fast, take time to point and show what needs to be done or pay attention to. I actually chose to ask my Service Adviser Alex Diaz about tires - google would be ashamed with the amount of amazing info provided by Alex. Mind you, I suck with technical stuff, mechanical and all that, but, after spending a few minutes with Alex, I now know what type of tires to get. Thank you Alex for very detailed explanation on different types of tires, I had no clue there are low noise, high comfort, and who knows(Alex knows) what else to consider when buying tires. Thank you all for great and fast service!!
Honest, Accurate Internet Pricing
I bought a 2018 Rogue from Autobarn. I worked with Aleksandra Draskovic via e-mail and phone and then Monica Jucan on the sales floor. Alexsandra provided clear pricing on the phone, including my all-in price with tax, title, license, and doc fees. When I got to the store Monica took over and the process was seamless. I was very happy with the Autobarn team. They honored the price they quoted me without any add-ons or tricks. It was the exact opposite of my experience at Martin Nissan, where they presented me an in-store price that was $1700 over the phone quote. I had to walk out after they "corrected" a couple obvious discrepancies but were still $975 over the price they had...
Autobarn Volvo of Oak Park - Excellent Service
My wife & I just completed the renewal of leases on two new Volvo vehicles (S60 & XC60). Our experience with the team at Autobarn Volvo of Oak Park was terrific. Our main contact - Julie Keating - was a joy to work with. We were feeling somewhat neglected when we arrived for our agreed upon appointment time this past weekend and Julie absolutely took control when we let her know of the situation. This is our third cycle of leasing vehicles at this location and it's been a pleasure working with the team there.
Awesome Customer Service
I recently had my VW serviced and worked with Adam Findley and my total experience was fantasic. My husband normally takes our car in for maintenance, however I was off that day, and decided to see the awesome service for myself. From making my appointment on-line to being there in person, I was treated warm and respectful. My car was serviced promptly and I was so pleased with the whole process. I highly recommend VW Evanston dealership and we have been happy customers for over 20 years!