Reliable with excellent service
I am a 20+ year customer of Lia Honda and it will probably remain that way for the next 20 years. The Honda product is excellent, but it takes a qualified and trained staff to help customers understand what they are buying. Just bought a great car from a great salesman, Scott Whitehead. And sadly got a flat tire my first week in my first car, and got great service from Desiree Frank-- someone I know I can count on after 20 years- she's great. Thanks Lia for another great customer experience.
Good service so far ...
I've now been to Lia Nissan twice for service on my Rogue and have had two good experiences. They fixed what was needed and didn't try to sell me something not needed.
Local Dealership that's professional and honest
I have been servicing my Suburban at Colonial for over 14 years. The service department is professional. They can be gruff and a bit curt, but they get the job done, a very responsive and only charge for necessary services/maintenance. Sales team is excellent. Motivated but not pushy.
Sales room and finance managers were very friendly and patient which made signing a lease on my 2014 Ford Focus very simple. However I wouldn't recommend servicing your car here. It turned out I had 3 recalls due to the dual clutch transmission and never got a letter about it. They're really not that helpfull when something goes wrong with the car.
My experience at toyota
I recently visited Lia Toyota of Northampton to have my car serviced and while I was waiting I spoke to a salesman named Jerzy about what my options were at the end of my lease... He helped me to get out of my lease a bit early and into the car of my dreams! A brand new Toyota Avalon! Comfort and class! Thank you again Jerzy... I LOVE MY CAR!