The people here helped me get a car.
The people here helped me get a car at a very affordable price that fits my budget. The financing process was explained to me in a very clear manner and all my questions were answered.
Direct and Transparent
Recently purchased an MDX from Criswell. Lamont and Brandon were outstanding to work with. Best automotive purchasing experience I have ever had (over 10 cars purchased in my life). Fair negotiations. No pressure. Very knowledgeable. Highly recommend.
It was pleasure to be there and get help from those people .
Outstanding service for my 2011 Mazda
I have a 2011 Mazda CX-7 that I bought new at this dealership and I have been bringing it to the dealership for oil changes and service intervals every since. The reason for my loyalty has been two fold. Quality service and most importantly a trusted relationship with our service advisor, Roger Pence. Initially hesitant about alleged overcharging by any dealership, I have come to learn that Roger has always given me honest recommendations and the pricing though a little higher than a service station is fair and most importantly, the dealership always backs up their work. I have over 110,000 miles now on the car and it is running great. I attribute it's good condition to the excellent...
Two Thumbs Up
I was interested in ordering a 2016 Ford Escape. I contacted several dealers in the Baltimore-Washington area. Al Packer Internet Sales Director Josh Eichelberger and Internet Sales Manager Richard Mlynski contacted me. Mr. Eichelberger and Mr. Mlynksi were very knowledgeable about the ordering process and the available options. We exchanged emails as I had a lot of questions and they answered all my questions in a straightforward and professional manner. I felt very comfortable ordering the car with them. After the car was delivered, Mr. Mlynski went over every detail in the car's features and options and assisted in setting up Sync 3 voice commands. Business Manager Jimmy Bartkowiak...