I love my new escapade
I love my new escapade! Loving everything about it, how it looks, smells and especially how it drives!
I have been going to Karnon Automotive for years now and I have always received fantastic services at affordable prices. They always go out of their way to provide quality work and they finish in a timely manner. They understand how busy their customers are with their regular routines and appointments. My car has broken down a few times or I have been in a few minor accidents. Definitely not my proudest moments when I have to come by, however they accept me without any judgement. They inspect my car thoroughly and sit down with me to let me know what is going on and what my options are. Their staff is really good and they know what they are doing.
The check engine light came on at a very inopportune time on Saturday 7/2. My daughter and family were arriving by plane on Tuesday afternoon (7/5), and we were doing day trips on Wednesday, Thursday, and Friday. I dropped my car off Monday evening (7/4) with a note to my service advisor, Patrick Hennessy, that I needed to know by late morning on Tuesday if the car would be ready by 5pm. If not, I would have to rent a car, which I would have to do before I left for the airport at 2. Not only did Patrick call me by late morning on Tuesday, he informed me that the car had already been looked at, the problem was diagnosed, and it would be ready by 5pm. I was extremely appreciative that...
I couldn't be happier with service here
I only take my cars to Steve at Park Road Auto. He treats me with courtesy and respect. He treats my cars as if they were his own. He goes over everything to make sure every part is working as it should. He also takes the extra time and care to find a better price, if he believes a new part is overpriced. He knows I don't want my car breaking down on the road, so his work is such that I hardly ever see him, except for my yearly maintenance check. I can't recommend him or his work more highly!
The work is always done
The work is always done in a timely manner and accurately. The customer service is awesome.