Amazing Staff and Service
The staff here is consistently amazing. I never have to wait long for an appointment, and they always make me feel right at home even for a routine cleaning. Definitely the best around.
I always feel comfortable during when I am in their office. Everyone is very helpful and I feel less fearful than I ever have before.
Very Happy Patients!
My family and I have been happy patients at Smiles by Design for about 4 years. Last time I was in the office, I saw a sign in the waiting room asking happy patients to write a positive review or refer them to friends/family and I thought, I can do that! Why not? :) My dentist as a kid was a crabby old man in a crappy old office. Not so at Smiles by Design! The office is bright and open and beautiful! They are accomodating for last-minute appointments. No waiting! The thing I think I like the most is that you can really tell Dr Boone has a lot of kids at home because he just has a way with my 4 kids! We get in, get out, get done. No drama, no tears, just smiles! 5 stars for Smiles by Design!
Excellent Dental Care at River Valley Dental
I love it at River Valley Dental. The Dentist and the staff are all kind, caring and professional. I have never had a single problem with the Dentist or the dental care that he provides. I know I am being treated by the best in the Grand Rapids area when I'm in their office and I wouldn't go anywhere else!- A.M.
Not earning my trust
I had to reschedule a cleaning and they can't get me in for another 3 months. The dentist himself was nice but I think the office needs an overhaul. How can you not leave enough time in a schedule to reschedule patients. Staff is also not consistent. I was told only 1 hygenist uses the Profijet and told by the receptionist that is not true. Get it together guys.