As my wife and I were waiting in a long car wash line on last Sunday, your employee rapped on our window and offered us a $2 coupon as an apology for the wait. First we talked about how nice it was of Bobby & Steve s. Then we talked about what we should do with the coupon. We decided. My wife went inside to buy something. She returned to the car and we talked about what she'd bought. All that attention to other things shortened the perceived wait by quite some time. Smart move, Bobby & Steve!
Best service in the Twin Cities!
I was really overwhelemed with the amount of employees who paid attention to me while I was in their store yesterday. It was Easter and still everyone was so nice and helpful. My oil change took less than 30 min from the time I walked in the door.
I had a defective part that was under warranty and it cost me nothing to have them fix it.
Honest, Reliable and Calm
I was recommended to these guys by my neighbor. (He has used them for 28 years.) They called me with an estimate. When the work was completed they called and informed me that the car was ready. All done in the same day, within the estimate. Very satisfied!
Back For More!
Just rereviewing Holman's. Still very pleased with prices and service. I like getting fixed only what needs fixing-NO UPSELLING!!!