Great Customer Service
When I had a problem getting service on an emergency basis through the normal process, the company agreed to reimburse me for use of an outside contractor. They were very cooperative and paid the full amount. I am very grateful for their help in dealing with a stressful situation.
Kathy and her team are who you would want to call if you ever have a wreck or house fire! They are all just excellent at what they do.
I've been with State Farm: Pam Burch for 15 years. They have my house, car, and life insurance. They are good Christian people.
First experience with American Home Shield
the contractor was very timely in his response. He was also very understanding as we had to reschedule our initial visit. after he was able to come, he quickly diagnosed the problem. Unfortunately, the part had to be ordered however, it was shipped overnight and was there a day or so later. He got it installed and everything checked out well. The only issue I had was when they originally arrived, they got off of the driveway a bit and left a rut in my yard. This was quickly corrected however.
Rebuttal to claireBear1849
Ms. ClaireBear is correct, I would not let her cheat on her taxes, nor would I let her pull numbers out of the air for tax deductions. She did not get poor response times, as she only communicated with us in the final hours of the tax deadlines. If we had not "jumped through hoops" in order to prevent her from receiving additional penalties, her tax problems would have been worse. The tax letter had nothing to do with the work we had done for her. She had the letter in her possession for about a month before calling us and asking us to handle it for her. Once again she waited until the 11th hour and we were supposed to drop everything and do her bidding. She behaved in a very childish...