Getting an appointment
Getting an appointment was easy and I loved being able to communicate with the shop online. They began the repair on time and it was finished in 30 minutes with the belts replaced, the bill paid and the car washed. The service at the front desk was very friendly and efficient and the waiting area was comfortable and clean. Loren's is an exceptionally well-run shop. I rarely rate anything a 10 but that's what this experience was!