Ted, the owner and installer at Blue Devil pools, is the epitome of awesome. After speaking with other pool stores and builders about getting quotes for a replacement vinyl liner for our pool, it was obvious that Ted was the most interested in our satisfaction with the new liner. Ted came out to our house and spent well over an hour taking detailed measurements of our pool so that the new liner would be purchased to exact specifications for the best fit. He stayed another hour on top of that (free of charge) to discuss the work and answer many of the questions that I had. The new liner was in only 2 weeks after the initial visit. If only everything was this easy. Happy customers for...
Second to none
I recently moved into a home with a pool. It is both my husband and my first time owning a pool and we were a little intimidated. Pool Xperts has walked us through the entire pool owning process and helped us learn how to take care of the pool. They make it very simple and took the time to teach us about what needs to be done in order to maintain the pool in the most efficient way. They are available any time for questions. Their friendly and professional service is second to none and I could not think more highly of them.
Mister Spa only carries the finest hot tub brands. I bought a Sundance Optima, amazing tub! Love it! First time I needed service (under warranty even) Kevin was at my house the same day and even brought the replacement part with him (had it in stock). Fixed it immediately, fast and friendly service. I will buy all my future hot tubs from him. Such a standup guy! Don't expect miracles out of a spa service man if he doesn't even sell the hot tub you need fixed. He's at the mercy of the hot tub dealer. My advice....by a spa with a very good name and reputation. They sell them at Mister Spa. So happy!!!!!
In response to commenter "Richie704"
I am the owner of the company and wanted to write a brief response to the misinformation from a previous commenter. I am simply copying and pasting a previous response, as this former customer has taken to numerous sites to personally bash our company (which, incidentally, should speak to the character of this commenter ) ... In quick response to the previous commenter, I've been in business in the Charlotte area for over 30 years. During that time, you have to learn that no matter what you do, there are some people who you simply cannot satisfy. The previous commenter is one of those people. Our business track record speaks for itself. For every unhappy, dissatisfied customer...
Great service and products
Bought my spa there 8 years ago and it has been a great experience and purchase. This is a small family run spa store and the people are great to deal with. Tom and his mother Linda are very knowledgeable and always responsive to my calls. I buy all of my supplies there still and would definitely recommend them to anyone looking for a high quality spa and great customer service. Thanks guys!