Joyce Factory Direct-Cleveland is a
Joyce Factory Direct-Cleveland is a smoothly operating business and well-run. Employees were knowledgeable and committed to the company. From the beginning I recognized that they were a team with a shared vision. All the people I dealt with were considerate and customer-focused, even willing to go the extra mile. Only time will determine the quality and durability of the windows I had installed. I am glad for the warranty.
Treated me with respect
Well, I've had my fare share of contractors trying to take advantage of me due to my age. I'm older and must sure seem like an easy target for slimy contractors. Daniel at Zen Windows treated my lovely wife and I very well. He was honest, courteous, and very patient with my questions. At this stage in life, I don't want to haggle or have to be stressed out with tricky sales agreements. I appreciate the honesty and ease that Zen Windows provided to me. Mary, my wife of 55 years, is so thrilled with our new windows. Thank you sir.
I am like many homeowners out there tons of work to be done to the house & a tight budget. When I received a phone call from my wife telling me she could not take our son with down's to the doctors because the garage would not open; I was on that phone calling garage companies. The sick part of it all was at 6am there was only 2 companies answering their phones & this one who would come out by 7am. That says a lot to me I trust them, my son made it to the doctors; and it was with in our budget.
Best windows, service, & warranty in N.E. Ohio!
This company is financially stable, highly rated, customer service oriented and in it for the long haul. We purchased new windows from them 18 years ago and recently had a problem with one window steaming up. One call to them and the repairman came out, inspected ALL the windows and their seals, and replaced the one window that had a broken seal. They have their own factory and showroom. Pricing is excellent. It would be well worth your time to pay them a visit.