Professional, customer oriented, will use again
No major work done, just got my car inspected. However was most impressed, only took about an hour total. Waiting area was totally customer oriented with chilled water and Keurig machine and TV on low level. Professional and friendly!
Honest friendly family owned.
Family owned Texas business! You will meet the same experienced mechanics every time. Great experience!Fantastic shop and super nice guys ! ! ! I saved over $ 200 on my brake job compared to Radio commercial adds!
Great Service ALL the way around
The is not just a brake service place...they replaced the alternator on my SUV not only was the price great but the customer service was OUTSTANDING!! Thank you so much to Charlie Service manager and Frank my mechanic.
Excellent and thorough
Rebuilt transmission while stranded out-of-town in Dallas. Work was done in a few days and done well. I've had no problems since, but they offer warranty just in case. They even went above and beyond to help with some of my manufacturer warranty issues. My problem was emergency so I didn't shop around. Overall impression is good. They seemed professional and fair in pricing. After shelling out transmission-level money, it's hard not to feel taken. Once Todd showed me some of the complexity of the transmission parts, I was comforted in his expertise - I believe there's a lot more work that goes into transmission repair than people think. Apparently it's not like changing spark...
Never had a problem
I've been going to Firestone for years and never had a problem with service or tires. I've been going to this particular location for almost two years now. They always take care of whatever I need in a timely manner. Also they always check my car over thoroughly and let me know of any problems I might not be aware of but never give me a hard sales pitch or make me feel like I've been ripped off when I leave!