Call a Professional
We tried it with the do it yourself Shades and after 2 windows, we looked at each other and said we cant do this to our house. So we called Louver Shop Houston and had them come out to see what they could do with custom Shutters. It was worth the extra money...especially since we have to look at them every day.
Excellent customer service.
I was looking for a particular sale item (air compressor), and this location happened to be out of them, they were closing in about 20 minutes, but they took the time to hurry and call another location that was about 10-15 minutes away from there, and asked them to hold it for me and told them I would be on my way there.
After researching which dishwasher I wanted online, I went ahead and purchased it from their website. However, I couldn't figure out how to schedule the installation. I called the toll free number on the website and after a short wait I got someone in the US who looked up my order and then told me I had to arrange that through the local store; I was then transferred to the local store. Turns out from talking to them that I needed to buy the dishwasher at the store to arrange the delivery and was asked to come down and take care of it. Staff was friendly, and the people in the department were expecting me. They fixed the transaction quickly without a hassle. Installation was scheduled for...
Excellent customer service from Chuck. Really went out of his way to take care of us.
A good place to shop so far
Shopping here has been good I only had one bad experience so far. I tried to refund something, the very young person looked at me and talked to me like I was trying to cheat them, he went to talk to his boss about my refund request and it was approved like I wanted. I don't appreciate being treated like a cheating bum. As far as calling this Lowe's I have always gotten through, try calling a different department until you get through to someone and then let them know what you want.