We have owned our 2014 Sorento for 5 years and have never needed any repairs until the back door handle came off in my son's hand. I came through Granbury on my way to Fort Worth for an appointment and thought I'd stop and see when they could fix it - thinking I'd probably have to come all the way back to Granbury from Dublin on another day. Ernesto Rivera went out of his way to get my car fixed and on the road as soon as possible and for a VERY reasonable price! I was totally impressed with the Service Department as well as the Customer Lounge that was very comfortable and had everything I needed. Thank you all for the great service and for helping me keep my appointment in Fort Worth!
Best New Car Buying Experience
I had the best car shopping experience at Vandergriff Acura. It was haggle free and very pleasant throughout the entire process. If you want great customer service and the best deal on a new vehicle, go to Vandergriff Acura and ask for Kenny Le.
Customer care was great. .
Wonderful! Chris is the service advisor I always use and he is always great! I found out I had a problem with the tires and front end of my truck late Wednesday while at work and I was leaving town on Thursday. I called Chris he had tires there by 10:30 on Thursday and had all work and tries on and me on the road in two hours.
Excellent Service Advisor
Mike Symank was very personable. He understood my concerns. He stood by the workmanship of the service dept. He went above and beyond to see that the corrections were made in the upmost superior way.