The Alvin Home Depot has good service. Jeneva at the service desk was an awesome help. Great store. I recommend shopping here.
After researching which dishwasher I wanted online, I went ahead and purchased it from their website. However, I couldn't figure out how to schedule the installation. I called the toll free number on the website and after a short wait I got someone in the US who looked up my order and then told me I had to arrange that through the local store; I was then transferred to the local store. Turns out from talking to them that I needed to buy the dishwasher at the store to arrange the delivery and was asked to come down and take care of it. Staff was friendly, and the people in the department were expecting me. They fixed the transaction quickly without a hassle. Installation was scheduled for...
Excellent customer service from Chuck. Really went out of his way to take care of us.
A good place to shop so far
Shopping here has been good I only had one bad experience so far. I tried to refund something, the very young person looked at me and talked to me like I was trying to cheat them, he went to talk to his boss about my refund request and it was approved like I wanted. I don't appreciate being treated like a cheating bum. As far as calling this Lowe's I have always gotten through, try calling a different department until you get through to someone and then let them know what you want.
Have had excellent customer service for all home and garden needs. Very impressed with the range of plants in nursery. Also pleased with product selection for home needs. Easy parking and friendly employees.