Last year (2014) I had a really bad experience with the old manager at Elm Hollow. The new manager of this complex named Theresa went way above and beyond to get it straightened out for me even though I'm not even a resident of her community. She corrected the previous mistake the other manager had made through a lot of paperwork and time. She made it right and was an honest person through it all. If she will do all of this for someone who doesn't even live there I can only imagine the great support you would receive as a resident!! 5 Stars all day long!
My brother and I never thought we would put Dad in a home. We believed that, between the two of us, we could handle the supervision necessary to take care of him. But when he tried to go back home in the middle of the night, we realized how unpredictable his Alzheimer's had become. We are so relieved to have found a safe place with caring staff who are specially trained to manage Dad's needs.
great service, saved me time
I had a really good experience with Great Locations. Being a transfer student and new to San Marcos, it was refreshing to know there is a service to help find an apartment. I was able to save a lot of time and money as they found me a place that I would have never found on my own. I will highly recommend this company to anyone moving to San Marcos.
I have lived here for 9 1/2 years
I find everything to be great! The staff are friendly. Maintenance is great. Overall, I would highly recommend this complex to anyone.
responsive management and in short awesome!
there is a real sense of community here among the residents. After living here for the last year can say management has handled most work requests within 24hrs consistently, that's !AMAZING!