Great hardware store
Service in the store is extraordinarily good, friendly, helpful, honest. And if the item you need isn't there the owners will either get it for you or tell you where to get it. They price things once, so if you search diligently you can find that brass fitting you can't do without priced two years earlier before brass went outasight. It is true that the associated equipment repair shop isn't all one would like (very few are) but everything else about this unique place earns it five stars.
Helpful and Inexpensive
My aunt left me a rug when she passed away. It had a large stain on it. I did not think it could be removed, but Kim and Thomas helped me. They are really friendly and the removal did not cost too much either.
I recently had my roof replaced by American Craftsman. The owner came to my house and educated me about roofing, helping me make an informed decision. He was able to schedule the work very quickly, and his team completed the roof in one day. (I have to add that I have what they call a "simple" roof - no dormers, etc.) I was really impressed that the owner was concerned about making sure the delivered shingles would not interfere with traffic around my house or driveway. And, unlike other roofers I interviewed, he had a genuine concern and appreciation for his crew. He actually knew who would be doing the work and could vouch for their professionalism. (Other companies said they used...
Great customer service. Nice,thoughtful, very clean installers. Great installers. The best tile installer around.
Out Of Business
This store is out of business. DO NOT CALL