cares about customer service
I am a repeat customer because the manager is very helpful in explaining in plain English what work is needed now and what can be done later and why. I'm given the cost of work (which is reasonable) before they do the job. I trust this shop to not take advantage of it's customers.
We have been going to this Firestone for the last 5 years, and they always remember our names, have our cars ready on time, and they even have topped off my oil at no charge. They fixed my flat within 20 minutes one day, and all this with no appointment! Courtney runs the the fron desk, and she provides excellent and fair service.
Friendly Service - Price great
Staff is friendly and knowledgeable with great value and pricing. They do everything. Both locations have been good.
Best In Town!
After my divorce I had to find someone to service my car. I had been taking it to another shop in town and begin to doubt what they were telling me needed fixed... A LOT of things..so I shopped around and took it to BT. They didn't say the same things except for one thing..checked the whole car out and fixed it and was very fair in the cost of repair. I began going to Budget Towing about 4 years ago. I have found them to be very caring, honest, fast, fair, and trustworthy everytime! They have service with integrity. I have other friends that go to them and they have the same experience. I highly recommend Budget Towing! You'll love what you discover..their reputation speaks well for them!
Consistent good service
I've taken my vehicles to Mac & Jack's for more than a quarter of a century. They have always fixed the problems on time and at a fair price. They have given me good advice on any automotive questions (best used cars from a repair standpoint, for example). And now that I live in Kingston, I still take my vehicles to them. If this was my first service experience with Mac & Jack's, I believe I'd rate them the same as I do after all these years. Nice people, too. Sterling Mac Kinnon