A few things I rate businesses on; 1st is whether or not they answer their phone or return a message in a timley manner. 2nd is if they show up on time or at all for an appointment, 3rd is a written estimate, 4th is doing what they say, or keeping me updated on schedule changes, 5th is quality of work, and 6th is the professionalism of everyone involved. Paul, and his crew, met every single one of my demands, did exactly what he said he was going to do, kept me informed of schedule changes, and did an absolutely fantastic job. A real Professional! I have recommended him to several of my friends and colleges, and would hire CCS again in a heartbeat.